K. Hazel Kwon

Assistant Professor, Walter Cronkite School of Journalism and Mass Communication, Arizona State University

Jenna Jacobson

Assistant Professor [Retail Management, Ted Rogers School of Management] | Research Fellow [Social Media Lab, Ted Rogers School of Management, Ryerson University, Canada]

Philip Mai, M.A., J.D.

Director of Business & Communications [Social Media Lab, Ted Rogers School of Management] | Manager of Academic Communications,  [University Relations, Ryerson University, Canada]